Name:

Dana

Location:

Hodgenville, KY

Shipper Used:

Rick Ships

Comments:

Just want to let you know how very happy I am with my recent purchase. My beautiful vanity arrived yesterday. So impressed with its overall design and quality. The refurbished finish is lovely and the 80 year old mirror is in much better condition than I anticipated. Was also very impressed with the courteous, professional, accommodating service provided by Rickships. Thank you so much for a very pleasant transaction and a truly lovely antique. Sincerely, Dana

Name:

Helen

Location:

Evanston, IL

Shipper Used:

Harp Gallery

Comments:

Thank you for the great service and great piece of furniture, I really love my new desk!

Name:

Diane

Location:

IL

Shipper Used:

Harp Gallery

Comments:

To The Harp Gallery Staff,
A very heartfelt Thank You and Happy Holidays to everyone at Harp Gallery!
My husband Pat and I were very pleased with the entire experience and especially with our new dining set!
Hope to visit soon.
Diane

Name:

Christopher

Location:

FL

Shipper Used:

Metro

Comments:

Just want to let you know I received the organ last night, it is stunning ! There was an extra dowel, but I figured out it went on the back of the pedal lyre. I guess it was removed during shipping so it didn't break. The movers from Metropolitan came. The window was between 430 and 830 pm and they arrived at 945 pm. All is forgiven, the packaging of the instrument was superb and it was truely delightful to see such care in packaging. The two gentlemen were very polite and extremely careful moving and setting up my melodeon. Thank you again! I will be sure to leave positive feedback on eBay !

Name:

Carol

Location:

MI

Shipper Used:

James At UPS Store

Comments:

We now have the cabinets moved in and are very pleased with them. Thanks for your help in making it such a smooth process to buy and ship them. We'll enjoy them for a long time. And we'll look again for Art Deco items you may have.

Best wishes, Carol

Name:

Divya

Location:

PA

Shipper Used:

Rick Ships

Comments:

I just wanted to write a note of thank you to both the people at Harp Gallery and at RickShips for delivering our Baker French dining set. We absolutely love the set, which has been finished so very beautifully and in addition the delivery team was very professional and thorough. We were nervous about buying a set we had never seen, but thanks to you it has been a thoroughly pleasant experience all round - many thanks again!

Best
Divya

Name:

Marla

Location:

CA

Shipper Used:

Plcon

Comments:

Thank you so much for the invoice and for working with me on the purchase of this beautiful cabinet. Harp Gallery is consistently great to work with, and I appreciate your excellent customer service, Kim.

Thanks again,
Marla

Name:

Jane Creswell

Location:

Michigan

Shipper Used:

RickShips, LLC

Comments:

My bookcases arrived last week and they are absolutely perfect. They fit the room as if they were meant to be there. Delighted with the quality and how well the Harp Gallery handled my questions. The delivery by RickShips was well done and everything was done quickly and carefully. Very happy with my purchase. Thank you so much!

Name:

Martha

Location:

MA

Shipper Used:

Rick Ships

Comments:

Our table and china cabinet have just been delivered. Wow! They are everything you presented them as and more.

We applaud your attention to quality and detail. We would like to communicate our special thanks to Romana, Rita, Elizabeth and Ken, who answered every question; and, even handled a change in our order, graciously and efficiently!!


In addition, Joshua and Chris from Rick Ships, handled the pieces with exceptional professionalism. We are certainly pleased with our total experience with Harp Gallery. You are a pleasure to do business with.


Many thanks,


Dwight and Martha

Name:

LAURA

Location:

Louisville

Shipper Used:

Comments:

Very responsive to emails, beautiful inventory, trustworthy. I would not hesitate to work with them again.

Name:

Ruth

Location:

Clarkesville, GA

Shipper Used:

Rick Ships

Comments:

I received my table from you, shipped by Rick. I could not be more pleased. The table is perfect in every respect! The inside set up was quick and the men were so careful with the table. I am 100% pleased. You were right, Rick is the best shipper!

Name:

Linda

Location:

Portland, Oregon

Shipper Used:

Metropolitan

Comments:

I would not recommend Metropolitan to ship your antiques. My table was shipped on 9/8/16 and I will be receiving it, supposedly, on November 1st. Not only did they break the glass on the table that I ordered but the only communication I have had with Metropolitan is from all of the phone calls that I have had to initiate. They should offer to refund the money I spent on having this table shipped by them.

Name:

Olga

Location:

IN

Shipper Used:

Harp Gallery

Comments:

The cabinet is so beautiful, I can not tell you how happy I am with it, thanks for all your help!

Name:

Bill

Location:

OH

Shipper Used:

Don at Postal Express

Comments:

Hi Don, The Antique lamp arrived on Saturday as you said it should. Also with no problems what so ever! Don Now I see why you were so very highly recommended! Thank-You so very much for all of your help and patience with me! I never spent this much money this way online, but I wanted this lamp for our home. Thanks again! This lamp is truly a real Gem from the past! Bil

Name:

Deane

Location:

WI

Shipper Used:

Harp Gallery

Comments:

Just wanted to let ALL who helped us with this first purchase from Harp Gallery know how pleased we are with not just the bed, but the entire process, from beginning phone call to delivery.
Could not be more pleased.

Sincerely,

Deane

Name:

Jon

Location:

Shipper Used:

USPS

Comments:

Very nice job by the USPS. Whoever packed these deserves my sincere thanks for a job well done. This certainly looked every bit as good as professional packing to me. In addition to the contents being well-protected, there was an almost Ikea-like cleverness to the arrangement of items within the boxes. Just... excellent. I have experienced good and bad packing and shipping over the years, but this ranks as one of the very best. Again - sincere thanks.

As for the item itself, it was very nice and as described/shown. - Jon

Name:

Clarke Kendall

Location:

Tulsa, Oklahoma

Shipper Used:

Postal Express & More

Comments:

Don Halso disassembled the "cannon ball" andirons for ease of shipment, and they arrived in perfect condition. A bit of elbow grease will be needed to get them in like-new condition, but they are well worth the price I paid. Thanks.

Name:

Micaela

Location:

IL

Shipper Used:

Harp Gallery

Comments:

Just received the end tables they are great. I can't thank you enough for doing this. We will definitely keep buying from your store!!!

Thanks again!

Name:

Janet

Location:

East Setauket, NY

Shipper Used:

USPS

Comments:

The lovely oak set of drawers arrived today and are even better looking than the photograph. My husband commented that whoever packed the set did so with intelligence and care! Thank you, Kim, for making a very fine sale.

Sincerely,
Janet

Name:

Dean

Location:

WA

Shipper Used:

Metro

Comments:

We have worked with you folks twice now and are very happy with our pieces that we have acquired from you.

Looking forward to working with you again when you have more pieces like these!

Dean

Name:

Lyle

Location:

KS

Shipper Used:

James at UPS Store

Comments:

Thanks so very much for taking such good care of me as a customer. The little smoking stand arrived in perfect condition. James at the UPS Store did an awesome job of packing the stand for shipment. Elizabeth, the stand is absolutely perfect. I love it! Again, thanks so much for your prompt, expert, and wonderful help and assistance. I very much appreciate all you did for me. You are the best!

Thanks,
Lyle

Name:

Kim

Location:

East Haddam

Shipper Used:

Greyhound

Comments:

Just wanted to let you know we received the bench today. It arrived in fine shape and is fabulous! Thanks!
Regards,
Kim

Name:

Melissa

Location:

Granville, MA

Shipper Used:

Rick Ships

Comments:

I just wanted to take a moment to tell you how much I love both pieces! They are simply stunning. Rick Ships did fabulous job getting them to me safely - an amazing job, considering the weight and fragile glass on the bookcase. Thanks for all you did to help me purchase these gorgeous pieces.

Best,

Melissa

Name:

Jeff

Location:

Saunderstown, RI

Shipper Used:

Metro

Comments:

Hi,
I received the desk yesterday. It is great!! Just as advertised/described/discussed.

Thank you
-Jeff

Name:

Becky

Location:

Frankfort, KY

Shipper Used:

Don at Postal Express and More

Comments:

A note to let you know that my Henredon revolving bookcase arrived yesterday! It is exactly what I wanted and I couldn't be happier with my purchase.

Thank you for working with me and thank you for your suggestion of using Don at Postal Express and More as a shipper. The piece was carefully packaged and delivered without incident.

Again, my sincerest thanks to all of you!

Kindest regards,

Becky

Name:

Fred

Location:

CA

Shipper Used:

Don at Postal Express and More

Comments:

I just wanted to take a moment to share with you the exceptional service I received form Don.

First, the chairs showed up on my door step on the very day Don said they would arrive, I must admit I was a bit overwhelmed at the sight of the disassembled chairs!! That said, as promised Don sent along photos of the chairs from when he was disassembling them with written instruction on how best to put them back together. Without the instruction from Don. It is so nice to receive such quality service particularly when Don's only job was to get the chairs to me. I very much appreciate the over and above service provided by Don and Postal Express and "More" (I guess we know what the "More" stands for).

Once again, thank you and everyone on your end for a very nice uncomplicated experience.

So, from the comfort of my newly reassembled chair, I wish you all the best.

Name:

Charles

Location:

CT

Shipper Used:

USPS

Comments:

Hortense arrived safely to Connecticut, thanks to your perfect package.

Now, she is waiting patiently in our bedroom to finish her journey to our beautiful home in Quebec City.

She is even more beautiful than on the photos.

Kindest regards,

Charles

Name:

Clarke

Location:

Tulsa, Oklahoma

Shipper Used:

Plycon

Comments:

The dining table arrived yesterday. Although it took a bit longer to arrive than I expected, it was well worth the wait. I am thoroughly satisfied with it. Thanks.

Name:

Kaysie

Location:

Greenwich, CT

Shipper Used:

Rick Ships

Comments:

Received the beautiful Thai dining set and sideboard. They are just
beautiful, in perfect condition, set up by Ricks shipping. We couldn't
be happier.

Name:

Kevin

Location:

MI

Shipper Used:

Don at Postal Express

Comments:

We received the clock set and we love it! It looks great and is the right scale on the dresser in our bedroom.

Name:

Andrea

Location:

IN

Shipper Used:

Harp Gallery

Comments:

Delivery complete. Love the clock!!

Thank you!

Andrea

Name:

Paul

Location:

GA

Shipper Used:

James - UPS Store

Comments:

I wanted to drop you a line letting you know that the clock and urns are even more beautiful in person than in the pictures on the website.

There was a clock expert/historian/customer in the local clock repair shop who took a glance at the clock mechanism and asked the estimated age that I was given. He said the mechanism itself was last manufactured in 1867 and he and the shop owner agreed that the likely date for the clock was mid 1800's. Be that as it may the owner asked the price that I paid and he stated that that was a fair price at this point in time for the piece.


Thank you again for properly representing the condition of the clock and selling at a fair price point. We are not "antique" people and it is good to deal with a firm in this industry that doesn't try to gouge the customer. You will get our recommendation to our friends.


Paul

Name:

Lisa

Location:

Shipper Used:

Comments:

I cannot thank you enough and will recommend your store to everyone I know. In fact, I will post a review on Google and any other social media I can.
YOU ARE TRULY THE BEST!
With my Warmest Regards, Lisa

Name:

Michael

Location:

SC

Shipper Used:

Rick Ships

Comments:

Hello, today we received our antique bookcase. Very satisfied by the delivery of RickShips. They had to patiently and carefully maneuver their big box truck down my curvy, very wooded 1/4 mile gravel driveway. They did successfully and were very courtesy people. I was appreciative of their handling concerning everything and we are exceptionally happy with the bookcase. Regards, Michael.
Roebuck, SC

Name:

Lori

Location:

WI

Shipper Used:

Harp Gallery

Comments:

Thank you for your communications. It's great business ethics! Kudos
Lori

Name:

Robert

Location:

MN

Shipper Used:

Harp Gallery

Comments:

Kim:

This is to inform you that delivery of the mirror took place, as scheduled.

Also, please provide my highest appreciation to Erik's supervisors for his professionalism and helpfulness. He is a very polite young man, and represents Harp Gallery very well.

Thank you, once again.

Sincerely,

Robert

Name:

Deb

Location:

CA

Shipper Used:

Don at Postal Service

Comments:

Good Morning,

Wanted to let you know that both of my pieces (Joan of Arc and the Lion Bracket) arrived safely yesterday afternoon. The packaging was perfect and no damage at all. Joan of Arc looks magnificent on a Majolica dragon stand that I have in my office and can't wait to see the bracket installed on our Hot Rod Shop. Thank you for your timely responses and care in packaging these wonderful pieces.

Kindest Regards,

Deb

Name:

Kerry

Location:

MO

Shipper Used:

Harp Gallery

Comments:

We LOVE the chest! Thanks!
And by the way, Eric was exceptional!
Kerry

Name:

Mary

Location:

MO

Shipper Used:

Harp Gallery

Comments:

The cupboard is just beautiful and it's perfect for our needs. Thanks again.
Mary

Name:

Katherine

Location:

NY, NY

Shipper Used:

James - UPS Store

Comments:

Hello , thank you for sending me my adorable lamp! It looks great in my living room. It came very well packaged. I was wondering if you could tell me If the "crystals"are made from glass or crystal and of they are original to the lamp? He listing has been taken down so I was unable to look back at it.

Thank you again. I wanted to also say that I'm very happy with the library set I birch asked from you not too long ago. It makes for a lovely home
Office for my husband.

Katherine

Name:

Kelly

Location:

East Aurora, NY

Shipper Used:

UShip - Independent Carrier

Comments:

I have been a little busy these past few months. I am not sure if I thanked you for all you help with the sideboard situation. I greatly appreciate the repairs (from shipper) you did to make the sideboard look good again. Thank you again. Harp gallery is an excellent company who delivers excellent products and service to their customers.

With sincere appreciation,

Kelly

Name:

Suze

Location:

Cleveland Heights, OH

Shipper Used:

Plycon

Comments:

The cabinet arrived! Plycon did an excellent job with shipping, arrived faster than expected! The cabinet is beautiful! I love looking at Harp Gallery, you always have just lovely pieces!

Again, Thank You ,

Suzi

Name:

Allison

Location:

NC

Shipper Used:

Plycon

Comments:

Hello All,



We wanted to tell you that your service was excellent, the piece is beautiful and we are very happy and impressed by the overall experience.



We will do business again.



Best, Allison

Name:

Gareth

Location:

New Windsor, NY

Shipper Used:

Metropolitan

Comments:

Hi Kim/Joe:

The Map Chest was delivered last week.

It's a beautiful piece - even better than it looked in the photos.

Both yourselves and Metropolitan made this a very enjoyable "sight-unseen" buying experience.

Everyone did everything they said they would keeping me informed every step of the way.

The two gentlemen from Metropolitan who delivered the chest to my house were very smart, polite, helpful and professional. You rarely see that in NY. They were great.

I don't usually take the trouble to write emails like this but had to let you all know what a lovely piece of furniture I purchased from you and what a great job everyone did.

Many thanks,

Gareth

Name:

chris

Location:

Chicago

Shipper Used:

Harp Gallery

Comments:

Hi Kim!

The tables are absolutely beautiful! Thank you for your perfect delivery planning...couldn't have been timed any better.

So appreciative,

Chris

Name:

Susan

Location:

Osprey, FL

Shipper Used:

Rick Ships

Comments:

To the staff at Harp Gallery:
Hi everyone! I received my sideboard yesterday delivered safely from Ricks shipping and all I can say is WOW!! It far exceeds my expectations! I seriously thought, this isn't an antique, is too perfect!! It's absolutely beautiful and I can't thank you all enough! I'll be checking back for future antique purchasing. Thanks again!!
Susan

Name:

Laraine

Location:

Tacoma, WA

Shipper Used:

Don at Postal Express

Comments:

Hello, Don,

The bar stools arrived in absolutely perfect condition, on time, no worries. You run a terrific shipping business and Harp Gallery is lucky to have you.

THANK YOU for such wonderful customer service!

Best Regards, Laraine

Name:

Anna

Location:

Ridgeland, MS

Shipper Used:

Plycon

Comments:

Just want to let you know that I received my secretary this week, and it's better than I even anticipated. I love it as do the rest of my family. I enjoyed my interactions with Harp Gallery, and will definitely spread the word around here. Thanks so much! Anna

Name:

Gerry

Location:

Athens, AL

Shipper Used:

Greyhound

Comments:

I have the beautiful Hepplewhite chair! It is safe and sound.
What a wonderful job you did with the packing. I am thrilled
with what you have done for me. Hope we can do something again
sometime. I am a Hepplewhite admirer. Sincerely, Gerry

Name:

Christy

Location:

WI

Shipper Used:

USPS

Comments:

The Tray arrived today and it is beautiful. I goes perfectly with other pieces I have from that era. The tray arrived in pristine condition. Whoever wrapped and packaged the tray is an Olympic champion wrapper/shipper. It took muscle and an hour to break into the box and through the layers of cardboard, tape, foam mats and bubble wrap! Thank-you as always for making these kinds of treasures available and your outstanding customer service. Sincerely, Christy